Sanaadhya

FAQs

If you have any other questions we weren’t able to address here, feel free to email.
Product
What materials are your jewellery pieces made from?

At Sanaadhya, our artificial jewellery is crafted using premium-quality materials such as brass jewellery, gold-plated brass, Kundan settings, and American Diamond stones. Each piece's material is mentioned in its product description for your reference.

How do I take care of artificial jewellery?

To maintain the shine and longevity of your jewellery, we recommend:

  • Storing pieces in a dry, airtight box
  • Avoiding contact with water, perfume, lotions and chemicals
  • Cleaning gently with a soft cloth after use

For detailed maintenance tips and best practices for caring for jewellery, please refer to our complete Jewellery Care Guide.

What should I do if my jewellery arrives damaged or with a defect?

At Sanaadhya, we take quality control seriously, but if you receive a damaged or defective item, please contact our customer support team immediately with a mandatory unboxing video. We will guide you through further process.

Can I buy jewellery as a gift set?

Yes, many of our jewellery pieces are available as coordinated sets, such as necklaces with matching earrings or bracelets. Please check the product description to see if a matching combo is available.

How do I provide feedback or write a review for a product I purchased?

At Sanaadhya, we truly value your feedback and love hearing about your experience with our jewellery. Your reviews help other customers make informed decisions and allow us to continuously improve our products and services.

You can share your product review directly on our website by visiting the purchased item’s page and submitting your feedback. You may also post your experience, photos, or styling reels on our social media platforms such as Instagram and Facebook, and tag us to get featured.

Are your product images accurate representations of the items?

We strive to ensure all images reflect the actual product. Slight color variations may occur due to screen settings or natural variations in stones.

Shopping
Do you offer international shipping?

At present, Sanaadhya does not offer international shipping. We currently ship only within India.

Do you offer wholesale or bulk purchasing options?

At present, Sanaadhya does not offer wholesale or bulk purchasing options. Our collections are curated for individual retail customers shopping for artificial jewellery online across India.

Do you ship all over India?

Yes! Sanaadhya delivers across all PIN codes in India, including metro cities, tier-2 and tier-3 cities, as well as remote locations.

Are there any promotions or discounts available for first-time buyers?

Yes, Sanaadhya occasionally offers exclusive promotions and special discounts for first-time buyers.

To stay updated on the latest offers, festive sales, and limited-time discounts:

  • Subscribe to our newsletter
  • Follow us on Instagram and Facebook
How can I stay updated on your latest collections and promotions?

To stay informed about Sanaadhya’s latest jewellery collections, festive launches, and exclusive promotions, you can:

  • Subscribe to our newsletter for early access to new arrivals and special discounts
  • Follow us on Instagram and Facebook for styling inspiration, reels, and limited-time offers
  • Bookmark our website and visit regularly to explore trending artificial jewellery
Delivery
& Payment
How can I track my order?

Once your order from Sanaadhya is successfully shipped, you will receive a tracking number along with a tracking link via email or SMS. You can use this link to monitor the real-time status of your jewellery delivery.

We recommend tracking your parcel regularly until it reaches your delivery address. If you experience any issues while tracking your order, please contact our customer support team with your Order ID for quick assistance.

What is the estimated delivery time for my order?

At Sanaadhya, we aim to deliver your artificial jewellery safely and on time.

  • Products are usually dispatched within 2 business days from our facility after successful order confirmation.
  • Once shipped, home delivery typically takes an additional 3–5 working days, depending on your location.

Please note that delivery times may vary slightly for remote locations or due to unforeseen courier delays. You will receive tracking details once your order is dispatched so you can monitor the delivery status.

What payment methods do you accept?

At Sanaadhya, we offer secure and convenient payment options for shopping artificial jewellery online in India. You can complete your purchase using:

  • Credit/Debit Cards (Visa, MasterCard, American Express)
  • UPI
  • Net Banking
  • Cash on Delivery (COD) for eligible domestic orders

All online payments are processed through secure payment gateways to ensure a safe and smooth checkout experience.

If you face any issues during payment, feel free to contact our support team for assistance.

Refund
& Exchange
What is your return and exchange policy?

We offer a 3-day return window from the date of delivery. To request a return, customers must share a full unboxing video clearly showing the sealed package and the product condition.

Refunds are issued only as store credit, which can be used for future purchases at Sanaadhya.

If you receive a damaged or defective product, we will arrange a replacement (subject to availability). If the product is unavailable, a refund will be issued to the original payment source for prepaid orders only.

For more details, please refer to our Return, Refund & Cancellation Policy →

Is there a fee for refunds?

Yes, a nominal service fee of ₹150 will be deducted to cover handling and processing charges.

Can I cancel my order?

Once an order has been successfully placed, it cannot be cancelled. We request customers to carefully review their order details before confirming the purchase.

Product
Authenticity
& Significance
Are your jewellery pieces handcrafted?

Yes, every piece is handcrafted by skilled artisans, making each item unique.

Do your stones and pearls have any special significance?
  • Druzy Quartz: Believed to purify energy, inspire creativity, and promote tranquility.
  • Water Pearls: Symbolize wisdom, purity, and feminine energy
Customer Support
How can I contact your customer support team?
You can reach us at support@sanaadhya.com or via our contact form on the website.
How can I leave feedback or write a review for a product I purchased?
Visit the product page of your purchase and click on the "Write a Review" section. Your feedback helps us improve and inspires other shoppers!
Terms & Conditions
Where can I find the website's terms and conditions?
You can read our full Terms & Conditions here →
Are your product images accurate representations of the items?
We strive to ensure all images reflect the actual product. Slight color variations may occur due to screen settings or natural variations in stones.
Neckpieces
Are all Sanaadhya necklaces handcrafted?

Yes. Every Sanaadhya necklace is handcrafted by skilled artisans. Our jewellery reflects the artistry and attention to detail that define high quality craftsmanship, right from the placement of stones to the final polish.

What materials are used in your necklaces?

Our necklaces are crafted using high-quality metals like brass or alloy, with high quality rhodium, or antique plating for lasting shine. Stones may include genuine druzy quartz, American diamonds (Cubic Zirconia), pearls, and carefully selected synthetic and semi-precious gemstones, depending on the design.

What is the difference between druzy, CZ, and American diamonds?
  • Druzy Quartz: A natural crystal formation with a glittering surface, known for its raw, earthy sparkle.
  • Cubic Zirconia (CZ): A high-quality, lab-created gemstone that closely resembles real diamonds.
  • American Diamonds: A trade term often used for brilliant-cut CZ stones that exhibit exceptional clarity and shine.

Each offers a distinct aesthetic , druzy for every day charm, CZ for timeless elegance, and American diamonds for shining luxury.

Are the necklaces hypoallergenic and safe for sensitive skin?

Most Sanaadhya pieces are made using skin-safe, nickel-free materials. However, as with all plated jewellery, we recommend avoiding prolonged contact with water, perfumes, or lotions to maintain both the shine and skin comfort.

Do the necklaces come with matching earrings or sets?

Yes, many of our necklaces,especially statement and bridal designs,come as coordinated sets with matching earrings. The product description specifies whether the set includes earrings or is sold as an individual piece.

Can I adjust the necklace length to suit different outfits?

Most of our necklaces include an adjustable extender chain, allowing you to wear them as a close-fitting choker or a slightly longer princess-style necklace depending on your outfit and neckline.

How do I care for and store my Sanaadhya necklace?

To preserve the shine and colour:

  • Store your necklace in a soft pouch or box away from direct sunlight and moisture.
  • Avoid contact with perfume, deodorant, or water.
  • After use, gently wipe it with a soft dry cloth before storing.
Are your products exactly like they appear in photos?

Since each Sanaadhya piece is handcrafted, slight variations in colour, texture, or stone placement are natural and part of the product’s charm. We strive to ensure that what you receive closely matches what is shown, while retaining its artisanal authenticity.

Can these necklaces be worn for both Indian and Western outfits?

Yes! Sanaadhya’s collections are designed with versatile elegance. Whether it’s a saree, a gown, or a flowy bohemian dress, our necklaces complement both ethnic and contemporary looks beautifully.

What occasions are Sanaadhya necklaces best suited for?

Our range spans from everyday wear (like the druzy chokers) to festive and bridal statement pieces (like the multicolour diamond and antique gold sets). Whether it’s a wedding, cocktail event, festival, or vacation, there’s a Sanaadhya piece for every mood and moment.

Earrings
Are Sanaadhya's earrings handcrafted?

Many of our earrings showcase detailed craftsmanship and high-quality finishing. All designs are carefully created to ensure every piece stands out with its own unique style and fine detailing.

What materials are used in your earrings?

We use a diverse range of high-quality materials. Our collection includes earrings made from durable brass or alloy bases. These are finished with lasting rose gold or silver-toned replica polish. You’ll also find vibrant seed beads set on fabric bases. We use in many earring brilliant Cubic Zirconia (CZ) stones for added sparkle. Some designs feature elegant synthetic stones, such as the Mona Lisa stones used in our oval studs.

Are the statement earrings (like jhumkas) heavy or comfortable for long wear?

We design all our earrings, including statement pieces, with comfort in mind. Most of them are light weight yet sturdy so that you can wear them for all occasions, whether at a wedding or a full-day event.

Are your earrings hypoallergenic or suitable for sensitive skin?

Most of our earrings are crafted using skin-friendly, nickel-free alloys to minimize the risk of irritation. The earring posts are designed for comfort. However, as with all plated jewellery, we recommend avoiding direct and prolonged contact with water, perfumes, or lotions to maintain the finish and ensure skin comfort.

How durable is the 'fabric base' on the Handcrafted earrings?

The fabric base is chosen specifically to make the earrings "feather-light" and comfortable, even for a statement-sized piece. It is durable for all-day wear and regular use. However, as it is a handcrafted fabric item, you should store it carefully (preferably flat or hanging) to prevent it from being crushed or bent, and always keep it dry.

Will the earrings I receive look identical to the product photo?

We try our best to ensure the earrings look just like the product photos. However, slight variations in colour or finish may occur due to lighting and screen settings.

How should I care for my Sanaadhya earrings?

To preserve the shine and integrity of your earrings:

  • Store: Keep them in a soft pouch or a separate compartment in your jewellery. box, away from direct sunlight and moisture.
  • Avoid Contact: Do not spray perfume, hairspray, or lotions directly onto the earrings. Always put your earrings on last.
  • Clean: After use, gently wipe them with a soft, dry cloth to remove any oils or residue before storing.
  • Handle Beaded Earrings: For fabric-based or beaded earrings, avoid crushing them or getting them wet to maintain their shape and vibrancy.
Can I style these earrings with both Indian and Western outfits?

Absolutely! Our collection is designed for versatility.

  • Traditional Jhumkas: The Jhumkas are perfect for sarees, lehengas, and Anarkalis.
  • Classic Studs: The Studs are incredibly versatile, pairing elegantly with formal gowns, workwear, and traditional Kurtis.
  • Quirky Beads: The unique patterns like Coconut Water earrings are ideal for adding a fun, tropical twist to sundresses, beachwear, and casual t-shirt-and-jean combos.
What occasions are these earrings best suited for?

Our earring collection covers every possible event. We offer grand, sparkling jhumkas for weddings, receptions, and festive celebrations; elegant and classic studs for formal events, office parties, or sophisticated daily wear; and fun, quirky beaded earrings perfect for vacations, casual outings, pool parties, and college fests.

Bracelets
What does "openable bracelet" mean, and how do I know if it will fit my wrist?

Our openable bracelets are designed to comfortably fit most wrist sizes and come in two main styles:

  • Openable Clasp: These bracelets (like our Green Crystal and Mint Leaf designs) have a hinge on one side and a secure, user-friendly clasp on the other. They are designed to fit a standard wrist size securely.
  • Openable Cuff: These bracelets (like our Golden Triangle Pearl bracelet) have an opening that allows you to slide your wrist in. They can often be gently adjusted (squeezed or pulled) for a more customized fit.
What materials are Sanaadhya bracelets made from?
Our bracelets are crafted from a premium, high-quality brass metal base. They are then given a luxurious, durable finish. This includes lustrous rhodium plating (which gives a tarnish-resistant, white gold/silver look) or a radiant golden finish, depending on the design.
Can I wear my bracelet in the shower or while washing my hands?

We strongly recommend not to. To protect the shine, the plating, and delicate stones like pearls, you should always remove your bracelet before showering, swimming, or washing your hands.

How do I choose the right bracelet for my specific outfit or event?

Our collection is designed for versatility. Here’s a quick guide:

  • For Regal Glamour (Weddings, Receptions): We recommend our sparkling crystal pieces. The Emerald Cut Green Crystal or Mint Leaf bracelets pair beautifully with gowns, lehengas, and sarees for a touch of grand, colourful elegance.
  • For Modern & Artistic Style (Festivals, Formal Events): The Golden Triangle Pearl bracelet is a perfect choice. Its unique blend of geometric brass and classic pearls adds a sophisticated, contemporary touch to both ethnic and Western outfits.
What types of stones are used in the bracelets?
We use a curated selection of high-quality stones, including brilliant-cut American Diamonds (AD), which are premium-grade Cubic Zirconia (CZ) known for their exceptional, diamond-like sparkle. Our collection also features vibrant, precision-cut coloured crystals in stunning shades such as mint green and emerald green, adding a touch of sophistication and charm to every design.
How should I care for my bracelet, especially if it has pearls or plating?
Proper care is essential to maintain the beauty of your bracelet. Always store your bracelet in a soft pouch or box, away from moisture and direct sunlight. Avoid contact with perfumes, lotions, or water, as these can damage the finish. After wearing, gently wipe your bracelet with a soft, dry cloth to remove any oils or residues. For best results, put your jewellery. on after applying cosmetics and store it separately to prevent scratches.
Can I stack these bracelets, or should they be worn alone?

Our collection is designed for versatility.

  • For Stacking: Our geometric and cuff-style bracelets (like the Golden Triangle) are perfect for creating a layered, "boho chic" stack.
  • As a Statement Piece: Our more intricate, sparkling pieces (like the Emerald Cut Green Crystal or Mint Leaf bracelets) are designed to be standalone statement pieces that truly let their elegance and colour shine.
What is the difference between the "emerald cut" and other crystals?
The "emerald cut" is a specific, classic gemstone cut known for its rectangular shape and "stepped" facets.This sophisticated cut is used for our green crystal bracelet to enhance the stone's deep colour, clarity, and "regal" character, giving it a look of profound elegance.
Will the "Golden" brass bracelet tarnish?
The Golden Triangle bracelet is made of high-quality brass with a radiant golden finish. While all metal can change over time, this finish is designed for durability. To protect it, follow the care instructions: keep it dry and away from chemicals. Natural brass (if un-plated) can develop a natural patina, which many find beautiful, but plated pieces are designed to resist this.
What occasions are these bracelets best suited for?

Our bracelets are designed for a wide range of events. They are perfect for adding a touch of sophisticated glamour to:

  • Weddings & Receptions (for both brides and guests)
  • Festive Celebrations (like Diwali, Eid, or Christmas)
  • Formal Events (cocktail parties, galas, and dinners)
  • Thoughtful Gifts (anniversaries, birthdays, or milestones)
Rings
What materials are your rings made of? Are they real gold or silver?
Our rings are crafted from a high-quality, durable brass or alloy base to ensure a solid feel and longevity. We do not use real gold or sterling silver. Instead, our rings are finished with premium plating, such as a lustrous "Rhodium" (for a silver/white gold look) or a radiant "Golden Polish," to give them their beautiful, lasting shine.
Are the diamonds, pearls, or stones in the rings real?

No, however , we use high-quality alternatives to mined gems.

  • We use "American Diamonds," which are high-grade Cubic Zirconia (CZ) known for their brilliant sparkle.
  • We use lustrous, high-quality "Pearl Beads" (synthetic pearls) that offer perfect shape and shine.
  • We use various beautiful and vibrant crystals and synthetic gemstones.
How do I find my ring size? Are most of your rings adjustable?
Many of our statement rings are thoughtfully designed with an "adjustable" or "openable" band. This allows you to gently mold the ring for a comfortable, custom fit on most finger sizes. However, some designs (like certain cocktail rings) may come in standard sizes.
How do I care for my ring to keep it from tarnishing?

Proper care is key! The most important rule is to keep your ring DRY.

  • ALWAYS remove your ring before washing your hands, showering, swimming, or applying hand sanitizer.
  • Put your ring on after applying any lotions, perfumes, or cosmetics.
  • When not wearing it, store your ring in a soft pouch or a separate compartment in your jewellery. box to protect it from moisture and scratches.
How long will the golden or rhodium plating on my ring last?
The lifespan of the plating depends entirely on how you care for it. Our rings are plated to be durable, but they are not fine jewellery.. To make the shine last as long as possible, you must follow the care instructions. The most important rule is to avoid all moisture (water, hand sanitizer, lotion) and store it properly. With good care, your ring will remain beautiful for a long time.
Do the rings come in a box? Are they ready for gifting?
Yes! All our jewellery, including our statement rings, comes in beautiful, secure packaging that is perfect for gifting. We know our pieces are often given as cherished gifts, so we make sure they are presented in a way that feels special and protected.
Will these rings turn my finger green?
No, they are not designed to. We use a high-quality, skin-friendly brass base and a premium plating (like Rhodium or a golden finish) which are nickel-free. This combination is designed to prevent discolouration. To ensure this, please follow the care instructions, as moisture and chemicals are the main causes of tarnish or skin reactions.
Are the rings heavy? They look like large pieces.

Even though some of our rings are designed to be bold "statement" pieces, they are also crafted to be lightweight and comfortable for all-day wear.

Are these rings suitable for everyday wear, or just for special occasions?

That’s a great question! They are definitely perfect for special occasions; they really make an outfit pop for a wedding or a party.

But whether you wear one every day is totally up to you and your style! If you love a bold, unique look, you'll probably want to wear our Nandi or Lion ring all the time... and you totally should!

Combos
What exactly is included in a Sanaadhya "Jewellery Combo"?
A "Jewellery Combo" is a specially curated set of matching pieces. The exact items vary by set. It could be a necklace and a matching ring, or it might be a full set including a necklace, matching earrings, and a ring. The product description and photos for each combo will always show you exactly which pieces are included.
How do I know the necklace and ring in a combo will fit me? We design our combos to be as "one-size-fits-all" and gift-friendly as possible!
  • Necklaces: Our combo necklaces are typically a "Princess Length" (a very versatile 17-19 inches) and almost always include an adjustable chain. This allows you to set it perfectly on your collarbone to match any neckline.
  • Rings: The rings included in our combos are almost always adjustable (openable). This means you can gently adjust the band to fit your finger perfectly, so you don't need to worry about standard ring sizes.
I only want the necklace (or ring) from a combo. Can I buy the pieces separately?
Our combos are sold only as complete, pre-matched sets at a special value. We aren't able to break up a combo set to sell the pieces individually. If an item is also sold separately, you will find it listed as its own product in the "Necklaces," "Rings," or "Earrings" categories.
What is the advantage of buying a combo set?

There are two main advantages:

  1. A Complete Look: You don't have to hunt for a matching ring or earrings. The combo gives you a perfectly styled, harmonious set instantly.
  2. Great Value: Our combos are curated to offer a beautiful, full look, often at a better value than buying similar pieces separately.
Are the materials (plating, stones) the same high quality as your individual items?
Yes. Every piece in our combo sets is made to the exact same high standards as our individual jewellery. They are all crafted from a premium brass base, given a lustrous rhodium (or golden) plating, and set with high-quality American Diamonds and other brilliant stones.
Are the pieces in the combo a perfect match?
Absolutely! That's the primary benefit of our combos. Each set is designed to be perfectly complimentary. It really helps you get a flawless, coordinated look.
Are the pieces in the combo sets safe for sensitive skin?
Yes, they are designed to be. We use a high-quality, nickel-free brass or alloy base and premium plating. This combination is generally very well-tolerated and is not expected to cause irritation for sensitive skin.
For the coloured sets (like Mint or Pink), are the stones in each piece (e.g., the ring and the bracelet) a perfect colour match?
Yes! We take great care to ensure that all the coloured stones used within a single combo set are a perfect colour match.
Are your combo sets just for festive wear?

Not at all! While our combos are absolutely perfect for weddings and festive wear, they are also incredibly versatile.

  • Full Sets: Wear the complete set for a grand, traditional look.
  • Break Them Up: Wear just the necklace and ring from a set with a formal gown or a chic dress for a cocktail party. The pendant-and-bracelet combos are fantastic for adding a touch of elegance to a more modern, Indo-Western outfit
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